Discovery Tots Dayhome is committed to protecting the privacy, confidentiality, and security of the personal information of families, children, educators, and visitors who interact with our website and services. This Privacy Policy explains how we collect, use, and safeguard your personal information, and outlines your rights regarding your data.
By visiting discoverytots.ca, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect personal information only when necessary and with your consent. The types of personal information we may collect include:
- Parent/guardian names and contact details (email, phone number, address)
- Child information (name, date of birth, health or developmental details for care purposes)
- Emergency contact information
- Application or inquiry details submitted via forms or email
- Communication preferences and interactions with our website
- IP address and browser/device information (for analytics and security)
2. How We Use Your Information
The personal information we collect is used only for purposes related to the delivery of childcare services and family support. These purposes may include:
- Responding to inquiries and scheduling consultations
- Processing dayhome applications and enrollments
- Communicating with parents and guardians regarding programs, updates, or policies
- Ensuring child safety and meeting licensing requirements
- Improving our website experience and services
- Complying with provincial childcare regulations and legal obligations
3. Consent
We collect, use, and disclose personal information only with your consent, except where permitted or required by law. Consent may be given verbally, in writing, electronically, or through the use of our website or services.
You may withdraw your consent at any time by contacting us directly, subject to legal or contractual restrictions.
4. Sharing and Disclosure of Information
Discovery Tots Dayhome Ltd. does not sell or rent your personal information. We may disclose personal information in the following limited circumstances:
- To licensed educators and agency staff who need the information to provide care and support
- To government or licensing authorities as required for regulatory compliance
- To service providers or partners who assist with operations (e.g., website hosting, communications), under strict confidentiality agreements
- When legally required (e.g., court order, subpoena, or legal investigation)
5. How We Protect Your Information
We take the privacy and security of your information seriously. Measures we use to protect your data include:
- Secure data storage and access controls
- Encrypted communication where applicable
- Staff training in confidentiality and privacy practices
- Ongoing monitoring and compliance with Alberta privacy regulations, including the Personal Information Protection Act (PIPA)
6. Access and Updates to Your Information
You have the right to access, correct, or update your personal information at any time. To request access or make changes, please contact us at:
+1-587-327-1989
hello@discoverytots.ca
We will respond to your request within a reasonable time and ensure any updates are processed securely.
7. Website and Cookies
Our website may use cookies or similar tracking technologies to enhance your browsing experience and gather non-identifiable analytics data.
You can adjust your browser settings to refuse cookies; however, some features of our website may not function properly as a result.
8. Third-Party Links
Our website may contain links to other childcare-related resources or external websites. We are not responsible for the privacy practices of these third parties. We recommend reviewing their privacy policies before providing any personal information.
9. Children’s Privacy
Discovery Tots Dayhome Ltd. does not knowingly collect personal information directly from children through its website. All personal data collected about children is provided by parents or legal guardians for childcare purposes only.
10. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in our practices, services, or legal requirements. The revised version will be posted on this page with the updated date.
We encourage you to review this policy regularly to stay informed about how we are protecting your information.
Contact Us
If you have questions or concerns about our privacy practices, please contact us.